Refunds are now processed automatically. Dropping classes within the refund deadline dates will generate a credit on the student's account.
If the payment was made using a credit card, a refund will automatically be issued to a card previously used for payment (note: there may be some instances where more than one credit card is refunded). In the event a credit card refund cannot be automatically completed, a refund check will be mailed to the student using the mailing address listed in MySite.
If the payment was made using a check, money order, or cash, a refund check will be mailed to the student using the mailing address listed in MySite. If the credit associated with the check payment is less than $10.00, a check refund will not be automatically generated and will have to be requested.
An exception to the automatic refund process is when the funds were provided by an organization in which the college has an existing refund return policy, such as the California Department of Rehabilitation.
Refund processing timeframes: Please allow up to 30 days to process a refund by credit card or check.
NOTE: Students who registered through the California Virtual Campus (CVC Exchange) will receive their refund by check.
Frequently Asked Questions
Log in to your MySite account; Click on My Classes; Click Current Classes; Place your cursor over this image; You will see your class details. Look under important dates to find the refund deadline.
Refunds are now processed automatically. Dropping classes within the refund deadline dates will generate a credit on the student's account.
If the payment was made using a credit card, a refund will automatically be issued to the card previously used for payment (note: there may be some instances where more than one credit card is refunded).
If the payment was made using a check, money order, or cash, a refund check will be mailed using the mailing address listed in MySite. If the credit associated with the check payment is less than $10.00, a check refund will not be automatically generated and will have to be requested.
Please allow up to 30 days to process a refund by credit card, and up to 45 days for a refund by check.
Refunds will be processed based on the original payment made.
If the payment was made using a credit card, a refund will automatically be issued to the card previously used for payment (note: there may be some instances where more than one credit card is refunded).
If the payment was made using a check, money order, or cash, a refund check will be mailed using the mailing address listed in MySite. If the credit associated with the check payment is less than $10.00, a check refund will not be automatically generated and will have to be requested.
Additional questions can be directed to the Student Payment Office by using the contact form.