Saddleback College Homepage


(949) 582-4500       
Saddleback College Masthead Image
Student Concerns with Grades or Faculty

Division Home
Anthropology
Child Development
Cross-Cultural Studies
Economics
radio button Education
Foster & Kinship
Geography
radio button GIS
History
Political Science
Psychology
Sociology
Women's & Gender Studies

Faculty and Staff Directory
Full-Time Faculty
Associate Faculty
Department Chairs
District Directory

Location: BGS 314 [map]
Phone: (949) 582-4733
Fax: (949) 347-7363
scsbs@saddleback.edu

Spring Office Hours:
Monday - Thursday
7:30am to 7:00pm
Friday 7:30am to 4:30pm
Closed Weekends


Patricia Flanigan View profile information for Patricia Flanigan Chapin Send email to Patricia Flanigan Chapin
Dean/Social & Behavioral Sciences
BGS 320
(949) 582-4365

Linda Hall View profile information for Linda Hall Send email to Linda Hall
Senior Administrative Assistant
BGS 316
(949) 582-4734

Sue Brown View profile information for Sue Brown Send email to Sue Brown
Administrative Assistant
BGS 318
(949) 582-4205

Ann Hillius View profile information for Anne Hillius Send email to Anne Hillius
Receptionist
BGS 314
(949) 582-4733

Nicole Loftus View profile information for Nicole Loftus Send email to Nicole Loftus
FKCE Program Manager
BGS 351
(949) 582-4217

Lilia Peterson View profile information for Lilia Peterson Send email to Lilia Peterson
FKCE Administrative Assistant
BGS 318
(949) 582-4884

 

Student Concerns with Grades or Faculty:

By law, the instructor is solely responsible for grades assigned; no instructor may be directed to change a grade except in certain circumstances authorized by the California Education Code, Section 76224 (a).

When a student believes that the district grading policy has not been followed and/or a faculty member has made an error in grading, the student may seek an informal resolution. This must be done no later than 45 days after the student knew or should have known the grade in the course.

Process for an informal resolution

  • The student must first discuss his/her concern with the appropriate course instructor.
  • If no resolution has been met in this informal meeting, the student may opt to meet with the division dean. Prior to scheduling a meeting with Dr. Flanigan, the student must complete the Student Grade Concern form and attach to this form with any supporting information and documentation to substantiate the student's grade concern.
  • Once this written documentation has been submitted and received by Dr. Flanigan, a meeting with the student and Dr. Flanigan will be scheduled.
  • However, prior to any meeting with the student, Dr. Flanigan will give the faculty member a copy of the Student Grade Concern and supporting documentation and speak directly with the instructor about the concern.

Process for formal resolution

  • If the student is unable to resolve his/her grade concern on the informal level as outlined above, the student may elect to pursue a formal grade grievance pursuant Board Policy 5505. This must be done no later than 45 days after the student knew or should have known the grade in the course. To initiate the formal grade grievance process, complete the Statement of Grievance and submit it to Dr. Flanigan for processing.


When a student feels that he/she has a valid concern or complaint about a faculty member, all effort should be made by the student to resolve this concern or complaint directly with the faculty member on an informal level. However, should the student's concern be unresolved or involve sensitive discrimination issues, the student may opt to complete the Summary of Student Concern (Faculty) and submit this form to Dr. Flanigan.

  • Once this written documentation has been submitted and received by Dr. Flanigan, a meeting with the student and Dr. Flanigan will be scheduled.
  • However, prior to any meeting with the student, Dr. Flanigan will give the faculty member a copy of the Summary of Student Concern (Faculty) and supporting documentation and speak directly with the instructor about the concern.


Saddleback College does not discriminate on the basis of handicap, sex, race, color, or national or ethnic origin in administration of (1) educational policies, (2) personnel practices, and (3) college programs. The college, by law, cannot engage in any such discriminatory activity. For questions or concerns regarding discrimination and sexual harassment, students may opt to contact LiseTelson, Vice President of Student Services, at (949) 582-4566.


Board Policy 5505
Statement of Grievance (Formal)

To access the Student Grade Concern form, click here. doc icon

To access the Summary of Student Concern (Faculty), click here. word icon

To access the Unlawful Discrimination Complaint form, please click here. pdf icon


Disabled Students and Handicap Services
Accredited by the Accrediting Commission of Community and Junior Colleges, of the Western Association of Schools and Colleges.
Saddleback College is located at 28000 Marguerite Parkway, Mission Viejo, California 92692 • (949) 582-4500
Official Web Site of Saddleback College. Copyright © 2010, All Rights Reserved.

This site may contain links to web sites not administered by Saddleback College or one of its divisions, departments, units or programs.
Saddleback College is not responsible or liable for the accuracy or the content of the linked pages.