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Computer Help Guid

Computer Support Center for Students and Faculty/Staff

 

Saddleback College

COMPUTER SUPPORT CENTER

FOR STUDENTS AND FACULTY/STAFF

  

For Students:

Type of Problem
Contact Information
Blackboard or online courses for frequently asked questions

Go to this link: http://www.saddleback.edu/de/
Student I.D. or pin number - how to retrieve

Go in person with your photo identification to Admissions and Records in the Student Services Center - Room 102.

Hours:  Walk-Up Service: M-Th 8 a.m.  to 7 p.m., Fri 8 a.m. to 3 p.m.

Blackboard test reset Contact your instructor
Campus wireless network

Go to the Library Help Desk in main Library.

Hours:  Walk-Up Service: M-F 8 a.m. to 4:30 p.m.

Registration or logging into MySite Email scdestudent@saddleback.edu or phone (949) 582-HELP (4357) and listen carefully to the menu before selecting.
Distance Education or Blackboard questions Email scdestudent@saddleback.edu or phone (949) 582-HELP (4357) and listen carefully to the menu before selecting.
Logging into Saddleback College email or campus computers Email scdestudent@saddleback.edu or phone (949) 582-HELP (4357) and listen carefully to the menu before selecting.

 

For College Faculty or Staff:

Type of Problem
Contact Information
Logging into MySite and your web email

Email scdefaculty@saddleback.edu or (949) 582-HELP (4357) and listen carefully to the menu before selecting.

Direct line:  User Services at (949) 582-4397

Hours:  M-Th 8 a.m. to 7 p.m., F 8 a.m. to 5 p.m.

Office computer, software or classroom lab or have a question about outstanding work orders

Email scdefaculty@saddleback.edu or (949) 582-HELP (4357) and listen carefully to the menu before selecting.

Direct line:  ITC Office at (949) 582-4456

Hours:  M-F 8 a.m. to 5 p.m.
Technical problems with projectors/AV equipment

Email scdefaculty@saddleback.edu or (949) 582-HELP (4357) and listen carefully to the menu before selecting.

Direct line:  Audio Visual at (949) 582-4520

Hours:  M-Th 8 a.m. to 8 p.m., F 8 a.m. to 3 p.m.

Blackboard assistance

Email scdefaculty@saddleback.edu or (949) 582-HELP (4357) and listen carefully to the menu before selecting.

Direct line:  User Services at (949) 582-4397

Hours:  M-Th 8 a.m. to 7 p.m., F 8 a.m. to 5 p.m.
MySite, Add Permit Codes, grade collection or roster downloads

Email scdefaculty@saddleback.edu or (949) 582-HELP (4357) and listen carefully to the menu before selecting.

Direct line:  Admissions and Records at (949) 582-4343

Hours:  M-Th 8 a.m. to 7 p.m., F 8 a.m. to 3 p.m.

 

 

 

 
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