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Division Procedures

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Associate & Full-Time Faculty Resources
Student Help Resources

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Institute for Teaching & Learning
Associate Faculty Support Committee
Service Learning
Online Educator Program

Email:scoe@saddleback.edu
Phone: (949) 582-4397
Fax: (949) 364-0284

Division Dean
Patricia Flanigan
Dean of Online Education
and Learning Resources
LRC 232
(949) 582-4365

Senior Administrative Assistant
Cora Swanson
LRC 231
(949) 582-4516

Administrative Support
Ashley SanFilippo
BGS 249 (CIDDE)
(949) 582-4515

Administrative Support for BSI
Debby Snyder
LRC 205
(949) 348-6084

Division ASG Senator
Michael Vielma
(949) 680-5271

Division Operational Hours:
Monday - Friday
8:00 a.m. to 5:00 p.m.
Closed Weekends/Holidays

Grade Grievance:

By law, the instructor is solely responsible for grades assigned; no instructor may be directed to change a grade except in certain circumstances authorized by the California Education Code, Section 76224 (a).

Process for an Informal Resolution

Any student who believes he or she has a grade grievance must make a reasonable effort to resolve the matter on an informal basis prior to requesting a grievance hearing. The student should attempt to resolve the problem with the faculty member with whom the student has the grievance and/or that person's dean or designee.

Process for a Formal Resolution

If informal resolution to the grade dispute is not possible, the student may elect to pursue a formal grievance.

• Any student who believes he or she has a grade grievance can file a written, signed
  Statement of Grievance form stating the basis for the grade grievance with the appropriate dean or designee. This must be done no later than 45 days after the student knew or should have known of the grade in the course. The dean or designee shall provide a copy of the written Statement of Grievance form to the affected faculty member within 5 days after the form has been filed.

Note: The faculty member shall not engage in any conduct that may be construed as retaliation for filing the grievance. Filing a grievance is a protected activity.

• In accordance to Board Policy 5505, appropriate steps will be taken to address the student's written Statement of Grievance.
  
  

Related Links or Sites

• Board Policy 5505
• Statement of Grievance
• Student Handbook 2012 - 2013