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Location: SSC 102 [map]
Phone: (949) 582-4555
Fax: (949) 347-8315
scadmissions@saddleback.edu

Office Hours:
Monday - Thursday
8:00am to 7:00pm
Friday
8:00am to 12:00pm
Closed Weekends

Telephone Hours:
Monday - Thursday
8:00am to 5:00pm
Friday
8:00am to 12:00pm
Closed Weekends

Jane Rosenkrans View profile information for Staff Member Send email to Staff Member
Director, Admissions & Records
(949) 582-4555

Joyce Semanik View profile information for Staff Member Send email to Staff Member
Registrar
(949) 582-4555

MySite Help Topics

MySite Pin & Password Help
MySite Email Login & Password Help
MySite Login Secret Question Add or Change
MySite Login PIN Number Change
Student ID Recovery/Disclosure

Support Contacts

MySite Pin & Password Help

When you become a student at Saddleback College the application process gives you a Student ID Number. During the application process you are asked to select a 4 digit PIN. Please make sure you do not lose this PIN number. If you forget your PIN number, please see the recovery options below. If your MySite login is locked, please contact Admissions and Records to unlock the account.

  1. At the MySite login page, click on “Forgot My PIN.”  Your secret question will appear and will allow access to MySite if answered correctly.  You may change the PIN at this point.  This Secret question must have been set up previously during your Application process. If you did not set up a Secret question during the application process, please see the information under MySite Login Secret Question Add or Change.

  2. In some cases, the PIN is the last 4 digits of your Social Security number.

  3. Come to Admissions & Records with a photo ID to reset your PIN. Admissions & Records will only reset your PIN in person. Phone or e-mail support for PIN recovery is not available.

  4. If unable to retrieve the PIN by options #1 through #3, contact the Office of Admissions and Records to have the PIN mailed to the permanent address on file.  You may call A&R at 949-582-4555 to request that your PIN be mailed to your address.

Please note that the Office of Admissions and Records will not give a student ID or PIN over the telephone or e-mail.

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MySite Email Login & Password Help

Email login and password help for MySite email/student email.

Default Email- When you applied to Saddleback College, an email was sent to the email address you specified on your application. That email requested that you click on a button to set your preferred email address for a college correspondence.

If you would like to change the default email address to a preferred (private) email address:

  1. Log on to MySite and select Web Email.

  2. Log into your email account and select options and settings.

  3. You will see where your email is being forwarded and you can change this option.

Your default email username and password are in the following format:

Student Name MySite PIN Email User ID Email Password
John Smith
1234
jsmith0
123400

Note that for Email User ID, two zeros were added to the PIN to get the password, and a zero is added to the last name. If there is more than one student named jsmith, they will have a different number after their name. An example email user ID would be jsmith0 and the email password would be 123400.

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MySite Login Secret Question Add or Change

You can add or change your secret question following the directions below:

  1. Log on to MySite.

  2. Select My Preferences.

  3. You can add or change your secret question and answer.

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MySite Login PIN Number Change

You can change your PIN number following the directions below:

  1. Log on to MySite.

  2. Select Change PIN.

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Student ID Number Recovery/Disclosure

By Law, Admissions & Records (or any Saddleback College Staff) is not permitted to disclose a Student ID Number over the phone or through e-mail. To recover your Student ID Number, you will need to come to the Admissions & Records office with a photo ID.

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Support Contacts

Please see below for specific support issues and the groups that can assist:

 

  • Student MySite PIN Reset and Recovery
  • Student MySite Account Login Unlock*

Admissions & Records 949-582-4555 SSC 102 [map]

M-Th 8a to 7p*, Fri 8a to 12p

Email: scadmissions@saddleback.edu

* Phone Service M-Th is from 8a to 5p

MySite PIN Reset and Recovery is only available IN PERSON at the Admissions & Records office.



  • Student Email Passwords*
  • Student Computer Login Passwords*
  • Student Wireless Access Passwords*
  • Student Blackboard Login and Passwords*

     

    Saddleback College Online Support Center 1-866-940-8991

    24 hours 7 days/week

     

    On-Campus only

    Library Help Desk 949-582-4528 LIB [map]

    M-F 8a to 4:30p

    Email: jmcotter@saddleback.edu

    * The Library Help Desk will only assist WALK-UP Students that need the above passwords reset.

     

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